Policies

 

1. Privacy Policy

Effective Date: January 2026

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

  • Information We Collect:

    • Personal Information: Name, email, billing and shipping address, payment details.

    • Usage Data: Information about how you use our website (e.g., IP address, browser type, pages viewed).

    • Cookies: We use cookies for a better user experience and to improve our website’s performance.

  • How We Use Your Information:

    • To process orders and provide customer support.

    • To send marketing emails (with your consent) and keep you updated on our latest offers.

    • To improve website functionality and user experience.

  • Third-Party Sharing:

    • We may share your data with trusted third-party service providers for processing orders, payments, or marketing communications, but never for resale.

    • We comply with applicable privacy laws and do not sell your personal information to third parties.

  • Your Data Protection Rights:

    • You have the right to access, correct, and delete your personal data.

    • You can opt out of marketing emails at any time by following the unsubscribe link in the emails or contacting us directly.

  • Data Security:

    • We use secure technologies and encryption to protect your data during transmission and storage.

For any questions regarding our privacy practices, please contact us at enquiries@thevibeadultshop.com.au.

2. Age Verification Policy

To comply with Australian law and protect the privacy of our customers, we require all customers to be 18 years or older to purchase from The Vibe Adult Shop.

  • Age Verification Process:

    • When registering or making a purchase, you may be asked to confirm your age.

    • We reserve the right to verify your age before processing an order.

    • If a customer is under 18, we will cancel and refund any orders, and the account will be deactivated.

By using our website, you affirm that you are legally able to purchase adult products in your jurisdiction.

3. Cookie Policy

We use cookies to enhance your shopping experience, analyze website traffic, and deliver personalized content.

  • What Are Cookies?

    • Cookies are small data files placed on your device to help websites function properly and provide tailored experiences.

  • How We Use Cookies:

    • Essential cookies that allow the website to function (e.g., for cart functionality).

    • Performance cookies that help us analyze how visitors use our site.

    • Marketing cookies to deliver personalized advertising and content.

  • Managing Cookies:

    • You can control cookie settings in your browser. However, disabling cookies may affect your experience on the site.

By using our website, you consent to our use of cookies as outlined in this policy.

4. Intellectual Property Policy

All content on The Vibe Adult Shop website, including but not limited to text, images, logos, designs, and product descriptions, is protected by copyright and trademark laws.

  • Ownership:
    All content on this website is owned by The Vibe Adult Shop or its partners and may not be used, copied, or reproduced without permission.

  • Trademark Use:
    Our trademarks, logos, and brand names (such as “The Vibe Adult Shop”) are protected under Australian intellectual property law and may not be used without written consent.

  • Content Use by Customers:
    You may use the content on this website only for personal, non-commercial use. Any unauthorized use of the website’s intellectual property is prohibited.

5. Dispute Resolution & Governing Law

  • Governing Law:

    • These Terms & Conditions are governed by the laws of Australia, and any disputes will be resolved under the jurisdiction of Australian courts.

  • Dispute Resolution:

    • In case of disputes, we encourage resolution through mediation or alternative dispute resolution (ADR). If a solution cannot be reached, the dispute will be handled through the court system as per Australian law.

6. Modifications to Policies

We reserve the right to update or modify any of our Policies at any time. Updates will be posted on this page with the “Last Updated” date.

  • Notification of Changes:

    • We may notify you of significant changes via email or prominently on the website, but it’s your responsibility to review these Policies periodically.

By continuing to use the website after changes are made, you acknowledge and accept the updated Policies.

7. Contact Information

If you have any questions about these Policies or need further assistance, feel free to contact us at: